This training increases awareness and lowers risks for participants. Our training courses cover the fundamentals of management and more specialized topics. Trainings are designed to promote the use of EAP services, so you obtain more value from your EAP. Conflict Resolution. The 10 management training topics below are guaranteed to help improve morale, efficiency and productivity in the workplace. Every employer wishes for a high employee retention rate, but even those with the best of intentions can unwittingly drive away good employees. with Integrity and Leadership: What’s Trust Got to Do with It?are two training videos that teach specific things managers can do to build trust and respect. Conflicting demands of work and home can sometimes create stress that makes it feel like there’s not enough time to do all you need to do. Call us during regular business hours to discuss your training needs! Assertive communication helps employees build confidence and a shared and more respectful rapport as well as limiting the risks that occur in emotionally unbalanced miscommunications. Offer federal clients access to an effective, flexible, and affordable option for training supervisors and managers. The stronger the trust foundation you have, the more successful your management strategies will be. This training will help prepare supervisors for the potential challenges of any kind of “critical incident” at the workplace, such as (but not limited to) robbery, threat of violence or actual violence, client or employee injury or death, suicide or homicide, active shooter situations, natural or man-made disasters, fire, flood, tsunami, or any such catastrophic event. But in order to be effective, meetings have to be well run. Check out our management training courses today to hone your leadership and supervisor skills and advance your career. provide excellent information in this area. Positive Discipline demonstrates a highly effective 5-step process. 1221 Kapiolani Blvd, Suite 730Honolulu, HI  96814 Phone: (808) 597-8222Fax: (808) 597-8230Toll-Free: (877) 597-8222, E-mail: emailProtector.addCloakedMailto("ep_5e8d9b17", 1);Use Our Contact Form >. Keeping the Good Ones is another excellent video on the topic. eadership: What’s Trust Got to Do with It? Storytelling. Taking personal responsibility for self-care helps create healthy responses to any given event. The stronger the trust foundation you have, the more successful your management strategies will be. Would I Inspire Me? Management training is also provided through book clubs at work, challenging work assignments, and coaching from the manager's boss.Many options in management training are identified through the performance development planning process.Options include classes, internal work assignments, field trips, and self-study. It’s also helpful to have communication skills that enable you to inspire and motivate others. The video, Employee retention is a reflection on management. Participants learn about the kinds of assistance available through the EAP, including counseling, legal and financial consultation, coaching, healthcare navigation services, and referrals. Harassment and Sexual Harassment Prevention (for Employees). This immersion training is essential if you want to step up and stand out with your current company or in a new organization to become an established new leader. Stress is a constant part of today’s busy world. Gaining the trust and respect of team members is crucial. That should look different, too. Boundary making skills are explained, justified, demonstrated and practiced in this training. Management & Leadership Skills for Supervisors Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace. If you don't yet have a preview account, create a limited or unlimited access account. This training provides top end guidance for providing a safe working atmosphere for all as well as guarding from the risks of liability. Included among the desired managerial behaviors are communicating the “why” behind what you are asking people to do and providing meaningful rewards and recognition when a job is done well. demonstrates how to stay on track and maintain productivity in meetings even when some or all of the team members are “attending” virtually. The change process from the perspective of the supervisor is reviewed. When you are angry, what are you trying to say? Discussing performance issues can be difficult for a manager. In yesterday’s Advisor, we related how leaders are becoming more engaged with employees by getting involved in training. Leadership training is an ongoing process, with enough leadership meeting topics to keep employees busy for months or even years. The training includes discussion about what the organization expects them to do to reduce risks, what your policies and procedures are for maintaining a safe workplace, when to manage situations, and when to seek outside assistance. Becoming mindful and purposefully aware of thoughts, feelings, and decisions in a non-judgmental way serves as a prerequisite for developing insight and wisdom and dealing with everyday challenges. Meetings are a useful method for gathering employee input and addressing topics that affect the entire team. Additional trainings are available on a fee-for-service basis at our contracted rate. interview, review performance and terminate, , and how to make sure you are the kind of. Facilitating Classroom Training Sessions Leadership Training 101 for Supervisors and Managers – Getting Started Are You Hurting Your Company When You Promote Employees to First Line Managers? When stress is too frequent, severe, or cumulative, it can impact work, but it can also disrupt and risk emotional and physical health. We will review what this means, why it matters, how it helps leaders be more present and make better decisions, as well as how mindfulness can increase their emotional intelligence, self-awareness, and ability to find better ways to communicate. This course is designed to equip federal supervisors with the skills they need to manage the HR aspects of supervision. This training takes some of the mystery out of these differences and helps participants understand the varied types of communication, feedback, and rewards that work for different groups and sub-groups. Managers must communicate regularly with employees, know how to give feedback constuctively and be able to listen effectively. Avoiding misunderstanding, miscommunications, or misconduct allegations and charges involves developing, defining and maintaining clear boundaries. Managers may be surprised by employee reactions to change in the organization. Education can help company leadership confront and combat this significant problem that impacts the bottom line as well as human lives. Anger is simply dysfunctional communication with a lot of energy behind it. Training employees has been shown to keep small incidents from escalating – so they can recognize the types and levels of workplace violence, understand options and what the organization expects, and know ways to remain safe, when to call for help, and when to walk away. Leadership Training Timing. It’s also helpful to have communication skills that enable you to inspire and motivate others. Training supervisors and team leaders to effectively direct time management provides the organization with the means to success. Educators and anyone working with children face special challenges in establishing positive relationships while also establishing and maintaining healthy, clear and effective boundaries for the safety of the child and the provider. You can skip to the end and leave a response. Coaching is a proven tool for maximizing employee satisfaction and productivity. Discussing hypothetical scenarios and past events with managers and supervisors is a good way to provide informative training. Building Trust and Respect. Change is a natural part of life and the workplace. Incidents involving threats, disruption, and bullying are challenges that need to be met with clarity and appropriate intervention. We all know and appreciate excellent customer service when we receive it, and most of us want to provide that level of service to both internal and external customers and stakeholders. To schedule a training, call us at (808) 597-8222. Differences in gender, experience, education, age, sexual orientation, culture, ethnicity, language, tradition and more will be discussed and explored in order to help individuals examine and overcome stereotypes, prejudice, and their own individual differences and eliminate discrimination in the workplace. are two training videos that teach specific things managers can do to build trust and respect. Management and supervisory skills are essential in the workplace. Our training topics for supervisors include everything from coaching skills, to effective performance reviews, to managing for employee engagement, and much more. There will be times during business operations where managers will encounter some form of conflict. AODA. But in order to be effective, meetings have to be well run. Leadership. Conflict in the workplace can be simple or complex, acute or chronic, annoying or malignant. Conflict Resolution. From handling challenging employees and conflict resolution to motivating employees, this library has courses that will help you build and support the supervisors and managers leading your organization. Check out all of our topics for management and supervision. Managers must communicate regularly with employees, know how to give feedback constuctively and be able to listen effectively. This half-day survey course covers such topics as the manager’s role, communicating expectations, delegation, accountability, coaching, and balancing a personal workload with management tasks. Pinging is currently not allowed. Delegation & empowerment: No leader can do everything themselves. A list of leadership topics for discussion might include: Leadership Topics for Managers… L.E.A.D. Supervisors will gain a deeper understanding of the impact of drug and alcohol use/misuse/abuse on the workforce. Managing Your Responses to Anger in the Workplace. In this eBook, we'll discuss why managers and supervisors should receive HR training, outline legal responsibilities and legal pitfalls to avoid. Based on our experience, the best time to enroll managers in training is right when they’ve been promoted, or “just in time.” Relevant leadership training is the antidote to sink-or-swim, a practice that hurts confidence, morale, and your company’s net promoter score. Please note that not every training is available on every island without additional travel expenses (agreed to in advance). As a result, our HR training can prove useful for both new managers and experienced supervisors. When looking at your peers, it’s not surprising that the common traits of the most successful supervisors include delegating appropriately and supporting their team member’s development. This isn’t your grandparent’s new manager training – literally. Workplace safety is a concern for everyone. We also can customize each topic to your company and work environment, including your policies and procedures as necessary. Keeping performance discussions positive and making employees responsible for improving their performance will produce the best results. Coping should move beyond simple survival skills to being able to anticipate change as a normal and manageable part of life and workplace. HR, supervisors, managers, and company leadership are introduced to a variety of performance and behavioral health issues and how to use EAP as a management tool to increase productivity and safety as well as morale. Put products in this Watch Later queue so they're easy to recall next time you visit. Background of the … Suggestions will be provided from first-hand experts, as well as a review of the range of responses and resources available from your EAP. The Power of Positive Feedback Communication is a key element of … Learn more on this topics page. Delegation is a defining element of a supervisor's role. Other training topics can be customized for your organization or your training needs. ... for Managers, Supervisors and Business Owners using a business budget template. Personal strategies are interactively introduced to help increase resiliency in order to find new responses to existing and future challenges and create a personal self-care anti-stress practice. Our free newsletter will be emailed to you each week this year! Many factors come into play when it comes to engaging employees and making them feel valued; CRM Learning’s video, Interviewing and hiring is equally  difficult for both parties involved. Participants can learn methods and strategies to become mindful and aware of their own responses to demanding or complex situations they may face. Course Topics. These three big topics are all related and a … Even if extreme violence may never happen in your company, incidents involving threats, disruption, and bullying are on the rise. Discussing performance issues can be difficult for a manager. We can’t control others, but we can manage our own reactions and find ways to better communicate our wants and needs while doing our best to remain calm and supportive of others. … Approach management training with openness and a creative … Suggestions are made for documentation, best tools for managing challenging conversations, and self-care strategies. Too busy to preview today? Leadership Skills for Supervisors. When it comes to managerial success, the importance of communication can not be overstated. The following are common types of management training. The importance of resiliency will be introduced and discussed, as well as an opportunity given to practice methods for developing personal resilience through mindfulness and self-managed extreme self-care for long term well-being. Our training courses cover the fundamentals of management and more specialized topics. In 2005, the Ontario government passed the Accessibility for Ontarians with Disabilities Act … The following are five leadership training topics in which successful managers are trained in to become effective leaders. Project Management. Learn how to transition gracefully from a co-worker to a supervisor, delegate and give … It is important to always hope for the best while also being prepared for the worst of days. Management … Exploring distractions, barriers, and issues that arise when juggling competing time interests can help individuals make better time decisions, increase self-esteem, loyalty, morale, and ultimately helps the company’s bottom line. Format: Half-Day Training Course. But, with the proper training, managers learn that there are positive ways to approach these discussions, even when the employee’s performance is not where it needs to be. CRM Learning is proud to offer outstanding videos that cover key management and supervisory skills and competencies, including: what it means to be a respectful supervisor, how to interview, review performance and terminate, and how to make sure you are the kind of boss people want to work for. Tell Me a Story shows how storytelling takes communication to a level where leaders are better able to connect with and energize employees. Participants will be guided to techniques that allow them to be more effective and satisfied with both their home and work lives. You will learn about key responsibilities that federal supervisors have in the areas of hiring, conducting performance appraisals (including assisting employees with unacceptable performance), mentoring, EEO, employee & labor relations, leave, and pay regulations. Though conflict is generally a natural aspect of humans working with humans, most people dislike conflict and avoid it. Here are ten topics to include in your new manager training (and why this type of training is still vitally important in 2020 and beyond). While passionate exchanges can lead to creativity, most fail to see the benefits of direct, appropriate, assertive confrontations. It has been shown that distinct generational groupings at work have different responses to events – even to the notion of “work” and “jobs” – and exhibit a variety of sometimes difficult to comprehend behaviors and values. This supervisor version of the Harassment Training builds on the information provided in the employee version; outlining managers’ responsibilities in communicating and supporting clear policies, and their responsibilities for timely intervention and reporting. Whether you are meeting compliance needs, helping your team become more resilient through change, or teaching soft skills, we can customize you a training … Verbal as well as non-verbal communication dynamics are reviewed and this interactive training allows the participant to consider their own style of communication as well as how to interact with someone who has a very different style. Gaining the trust and respect of team members is crucial. Two dynamics are explored that help managers deal with the full range of real employees. 10 Leadership Training Topics. The planning and control of projects including training that prepares project … Management & Leadership Skills for Supervisors Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to … Video and FISH! Interviewing and hiring is equally  difficult for both parties involved. This training starts with an understanding of some of the dynamics of time and our relationship to it. Managing based on employees’ performance and potential is reviewed, with tips for managing top, average, and low performers. Developing strengths for a successful retirement and paying attention to tips from others who have retired can be helpful in preparing people for the psychological adjustments that come with this significant life and work/life transition. gives leaders practical ways to motivate others and make employees’ work life more rewarding. As a result, our HR training can prove useful for both new managers and experienced supervisors. Are Your Supervisors Effective? Make sure you're logged in when you put videos in the queue! Do your managers or supervisors need a refresher course or crash course in essential skills for managing people? Here are some topics to focus on when training your new managers: Communication Skills. 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